Getting the Most Out of Your Employees
Are you being held hostage? Is a crime taking place at your business and are you the victim? Unfortunately, this is probably the case for a majority of carpet cleaning businesses. As a business coach, one of the number one issues I see is that owners are held hostage by employees who keep the owner in a constant state of fear and stress. As a business owner, I can attest to this problem stifling my own business for years. Chances are you have experienced some of the following scenarios….
He is a fabulous technician who can do a great job cleaning but he can’t up-sell a thing.
She is really good in the office but she just won’t do what I tell her to do and insists on doing things her way.
He is a good technician but he always gets to work ten minutes late.
On and on it goes. Recently I have heard some really disgusting tales about technicians from some of my coaching clients. One owner told me that he has a problem with a technician because the technician spends too much time on the job texting. Just the other day an owner told me about a technician that starting getting tattoos all over his body and was using offensive language in front of the customers.
Owners must decide to deal with the pain their employees are causing. There will be pain in either decision. Unfortunately most owners make the decision to accept long term pain over short term pain. Long term pain in this case seems not as painful as short term but it never goes away. In not dealing with the problem and letting the employee stay, the owner has made this decision because they don’t want to deal with the short term pain of firing someone and then having to find and train a replacement. The short term pain is very painful at the time but it goes away and hopefully fixes the problem with a new and better employee.
A business will never get to a turn-key level if it employs low performing people. It is as simple as that. One thing positive about with this bad economy is there are plenty of good people looking for work and there is no excuse having a Bozo for an employee.
Low performers must go. You know who they are. This is how to deal with them. Bring them into the office and tell them what they have been doing wrong. Unlike the middle and high performers, they receive no praise. Give them examples of what they have been doing wrong and tell them they have thirty days to improve and correct their mistakes. Tell them you will be watching them like a hawk. At the end of the thirty days, one third will move up, one third will quit and one third will be fired.
Middle performers need to be praised and coached. They can be influenced by the low and high performers and you want to see them move up. Most employees are middle performers.
High performers want and deserve praise and they want to show off their abilities. It is very important to rid your company of low performers because the high performers will become disgusted at seeing the low performers getting away with bad performance. It is important to remember…
YOU PROMOTE WHAT YOU PERMIT.
Once a company is rid of the low performers, the work atmosphere will change and the high performers will begin to take more and more responsibilities in the business. As this process continues, more can be delegated and eventually you can live the American dream and have others successfully run the business. Firing people is never pleasant but I have never heard of anyone firing an employee too soon.
Don’t be held hostage in your own company and decide today that you will not tolerate anymore long term pain. You owe it to yourself and to your middle and high performers to establish a work atmosphere that is pleasant and profitable.
December 6th, 2010 at 1:04 pm
buy@Amoxicillin.com” rel=”nofollow”>.…
Buy:Viagra Super Active+.Viagra Soft Tabs.Viagra Professional.Maxaman.Tramadol.Cialis Super Active+.Super Active ED Pack.Cialis.VPXL.Soma.Cialis Professional.Levitra.Viagra Super Force.Cialis Soft Tabs.Viagra.Propecia.Zithromax….
December 22nd, 2010 at 12:23 pm
symbicort vs advair…
Buyno prescription…
December 23rd, 2010 at 5:48 pm
Cialis UK…
Buynow it…
December 23rd, 2010 at 11:25 pm
order cialis in canada online…
Buyno prescription…
December 29th, 2010 at 6:32 am
aggrenox@1.now” rel=”nofollow”>.…
Buygeneric meds…
December 29th, 2010 at 11:19 am
cost@of.alesse” rel=”nofollow”>..…
Buyit now…
December 30th, 2010 at 10:31 pm
avodart@in.usa” rel=”nofollow”>.…
Buyno prescription…
January 2nd, 2011 at 10:56 pm
cipro@250.mg” rel=”nofollow”>..…
Buygeneric meds…
January 4th, 2011 at 8:33 pm
generic@Cialis.now” rel=”nofollow”>.…
Buynow…
January 5th, 2011 at 5:03 am
buy@Viagra.now” rel=”nofollow”>……
Buygeneric pills…
January 7th, 2011 at 5:17 pm
Risperdal@official.site” rel=”nofollow”>..…
Buynow it…
January 8th, 2011 at 6:30 pm
dicyclomine@and.imodium” rel=”nofollow”>……
Buygeneric drugs…
January 21st, 2011 at 9:06 pm
depakote@classification.now” rel=”nofollow”>..…
Buygeneric drugs…
February 3rd, 2011 at 8:20 pm
Verapamil…
Buygeneric drugs…
February 4th, 2011 at 7:57 pm
e-code for zometa…
Buyit now…
February 5th, 2011 at 4:46 am
zofran odt…
Buynow it…
February 6th, 2011 at 9:56 am
alternative for warfarin medication…
Buynow…
February 6th, 2011 at 8:22 pm
cats zanaflex…
Buydrugs without prescription…
March 3rd, 2011 at 6:42 am
buy liposomal lidocaine 4% cream maxilene…
Buywithout prescription…
March 3rd, 2011 at 7:27 am
Zoloft…
Buyit now…
March 3rd, 2011 at 6:10 pm
zyrtec anticolinergici effect…
Buyno prescription…
March 4th, 2011 at 12:33 am
Zyrtec…
Buyit now…
March 4th, 2011 at 2:09 am
zoloft works…
Buygeneric pills…
March 4th, 2011 at 6:40 am
Vitamin E…
Buygeneric drugs…
March 4th, 2011 at 9:13 am
gilbert’s syndrome tylenol…
Buygeneric meds…
March 5th, 2011 at 7:43 am
zyprexa relprevv j-code…
Buygeneric drugs…
March 5th, 2011 at 9:02 am
side effect of zoloft…
Buyno prescription…
March 6th, 2011 at 2:29 pm
claritin eye drops…
Buygeneric drugs…
March 7th, 2011 at 11:06 am
Omeprazole…
Buygeneric pills…
March 8th, 2011 at 7:59 am
singulair hyper…
Buygeneric drugs…
March 8th, 2011 at 4:55 pm
Pyridium…
Buydrugs without prescription…
March 8th, 2011 at 7:11 pm
Pyrantel Pamoate…
Buygeneric meds…
March 9th, 2011 at 9:02 am
Prozac…
Buygeneric meds…
March 9th, 2011 at 2:18 pm
Zyprexa…
Buynow it…
March 9th, 2011 at 11:04 pm
buy orlistat alli…
Buygeneric drugs…
March 11th, 2011 at 1:03 am
Prozac…
Buygeneric meds…
March 29th, 2011 at 12:38 am
Tylenol@Tylenol.Tylenol” rel=”nofollow”>……
Buygeneric meds…
March 29th, 2011 at 2:19 am
Topamax@Topamax.Topamax” rel=”nofollow”>.…
Buyit now…
March 30th, 2011 at 1:46 am
Skelaxin@Skelaxin.Skelaxin” rel=”nofollow”>..…
Buyit now…
March 30th, 2011 at 10:46 pm
Yaz…
Buygeneric pills…
March 31st, 2011 at 12:39 am
Cytoxan@Cytoxan.Cytoxan” rel=”nofollow”>..…
Buydrugs without prescription…
March 31st, 2011 at 5:40 am
Cozaar@Cozaar.Cozaar” rel=”nofollow”>.…
Buynow it…
March 31st, 2011 at 12:04 pm
Provera@Provera.Provera” rel=”nofollow”>……
Buydrugs without prescription…
March 31st, 2011 at 1:47 pm
Claritin@Claritin.Claritin” rel=”nofollow”>..…
Buyit now…
March 31st, 2011 at 11:16 pm
Seroquel@Seroquel.Seroquel” rel=”nofollow”>……
Buydrugs without prescription…
April 2nd, 2011 at 4:46 pm
……
Buydrugs without prescription…
April 2nd, 2011 at 4:58 pm
actoplus@met.dosage” rel=”nofollow”>.…
Buyit now…
April 2nd, 2011 at 7:13 pm
……
Buygeneric drugs…
April 3rd, 2011 at 3:17 am
celexa@and.mda” rel=”nofollow”>……
Buygeneric drugs…
April 3rd, 2011 at 8:51 am
.…
Buynow…
April 3rd, 2011 at 9:32 am
claritin@helps.poison.ivy” rel=”nofollow”>……
Buydrugs without prescription…
April 3rd, 2011 at 5:27 pm
rhinocort@vs.beconase” rel=”nofollow”>.…
Buyno prescription…
April 3rd, 2011 at 6:42 pm
dried@neem.leaves” rel=”nofollow”>……
Buywithout prescription…
April 3rd, 2011 at 7:10 pm
crestor@statin.drugs” rel=”nofollow”>……
Buyit now…
April 4th, 2011 at 7:40 am
advair@side.effects” rel=”nofollow”>.…
Buyit now…
April 4th, 2011 at 11:31 am
.…
Buyno prescription…
April 4th, 2011 at 1:32 pm
prozac@and.diflucan.drug.interactions” rel=”nofollow”>……
Buygeneric drugs…
April 4th, 2011 at 8:35 pm
aloe@vera.gel.benefits” rel=”nofollow”>.…
Buyit now…
April 4th, 2011 at 8:38 pm
long@term.prilosec.use” rel=”nofollow”>.…
Buygeneric drugs…
April 5th, 2011 at 3:20 am
.…
Buygeneric drugs…
April 5th, 2011 at 10:11 am
methotrexate@and.placenta.acretia” rel=”nofollow”>.…
Buygeneric drugs…
April 5th, 2011 at 1:44 pm
arava@institute.for.enviornmental.studies.dr.elaine.solowey” rel=”nofollow”>..…
Buynow…
April 5th, 2011 at 4:26 pm
best@ay.to.take.extenze” rel=”nofollow”>……
Buyit now…
April 6th, 2011 at 1:28 am
femara@and.hives” rel=”nofollow”>..…
Buyno prescription…
April 6th, 2011 at 3:39 am
side@effects.of.dog.medication.famotidine.and.flagyl” rel=”nofollow”>……
Buygeneric drugs…
April 6th, 2011 at 5:52 am
pediatric@dosage.of.prednisolone” rel=”nofollow”>……
Buyno prescription…
April 6th, 2011 at 7:26 pm
livingston@foot.care.bellmore” rel=”nofollow”>.…
Buyit now…
April 7th, 2011 at 9:17 am
……
Buygeneric drugs…
December 23rd, 2011 at 10:05 pm
advair diskus…
advair diskus…